Hi, controller works for this server? I too am having this problem – Support ticket has been logged, but the only progress that seems to be happening is I’m being asked the same questions over and over. Fingers crossed, my first backup with the change is still going.. Problem started for me after upgrade of the storport driver. So I uninstalled it and now the system does the trick. More than six months after the case was logged, and without a fix, I felt it was justified.

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It has to do with thier new User Mode drivers. Hopefully you have better luck. The tape drive has already been replaced but we have always the same problem.

Otherwise, I will wait and see.

LSI Logic Lsi20320-r U320 SCSI Pci-x Single Channel 320

Does anyone has an idea? Has HP suggested replacing the Scsi card to anyone? It looks like it is a storport problem, at least in my case.

Hewlett Packard Enterprise International. Hi, controller works for this server?

LSI Logic PCI Ultra320 Ultra 320 SCSI Host Bus Adapter Card Lsi20320rb –

You will notice two storport drivers, this is because I have also tryed the latest driver from LSI site. One week passed and all my backups are successful. More than six months after the case was logged, and without a fix, I felt it was justified.


We have closed the call with HP but there isn’t a total resolution. Thanks for your Help.

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Logc have had to leave ‘SCSI Information’ as an Inactive agent – this was the one causing the issue with the backup when Active, the backup fails with the Hardware Error. Using Backup Exec 11d. Thanks very much for your help.

As far as I can see, the server is clearly listed as supporting this controller, as is the tape drive. HP have advised that they don’t have a resolution for this at the moment and that we must wait for another update to the HP Insight Agents.

I’ve installed the StorPort update and retry 2 backups of Gb but I’ve always the same problem, one failed at Gb and the second at 68 GB. I had the same problems on SBS From the looks of this thread, this has been going on for a pxi time and this not an adequate response from any party. I took the advice of a previous reply and stopped all of the HP Insight services and ran my backup successfully for the first time in over three weeks.

Will they make an update of the Insight agents to make them compatibles with this harware?


I’ve got exactly the same problem, with basically the same hardware: One worked and the other did not. All forum topics Previous Topic Next Topic. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

LSI Logic Lsir U SCSI Pci-x Single Channel | eBay

Problem started for me after upgrade of the storport driver. Hi, Thanks for your reply: Try updating the storport driver: I have a logiic number open with HP about this issue so I will bring it to their attention and uultra320 what they say.

Happy to hear, Dayton. Yesterday I have replaced the storport version of LSI U driver with the plane SCSI driver update driver, install from specific locationthe driver is already available in the system, it only has to be selected. It seems that a lot of talk has gone into the Tape Drive, but it seems to be that a change in Scsi Controller maybe the easiest change.