Once the device is connected, Windows OS should install a built-in driver for it. Otherwise, fill out the form again with your correct e-mail address. The confirmation will be send to your email address at the same time as well. For full warranty conditions you can consult: Unplug the webcam and restart the system.
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What do I do? Compatibility Compatible Software Platforms Windows. In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
– Exis Webcam – black/silver
Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Unplug the webcam and restart the system.
Our messages are answered in the order they are received. By placing cookies, we can provide you as user with an optimum experience.
Exis Webcam – black/silver
The confirmation will be send to your email address at the same time as well. Please follow these steps to re install the webcam: Where is your service center? My product is faulty. A defective product should be replaced by your point of purchase during the warranty period.
An account can be created here. During a video chat, I can’t hear my chat partner or my chat partner can’t hear me. Warranty will be void in cases of opened webkamrea, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
After submitting the form a confirmation message will be displayed with your reference number. Trust offers a warranty to the original purchaser from an authorized retailer.
The support for this webcam is built-into Windows.
Where can I buy this product? How do I use my webcam in chat programs like Skype? Audio Microphone built-in yes. During the warranty period you will receive a replacement product from the retailer if available.
Reason for contact Reason for contact Weebkamera defect Driver needed Manual needed Extra parts needed Parts missing Product is not compatible Problem with installation Question about the manual How does this product work? Check in 170003 Device Manager if the product is correctly installed or if there is any error message visible by the yellow exclamation mark reported.
Lighting LED lighting available no. For Skype follow the steps described here. Accessories such as batteries and fuses.
Unfortunately, we do not have service centers to repair products. Installation and configuration How do I install this webcam? Imaging Face tracking yes.
Couldn’t find the answer in the FAQs?
This setting is either normal or mirrored.